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Anani Shipping Policy

Welcome to Anani! We're thrilled to have you as our valued customer. Please take a moment to review our shipping policy to ensure a seamless and enjoyable shopping experience.

Order Placement and Agreement

Anani Clothing, operating the website (anani.co.in), oversees all orders placed on our platform. By placing an order, you agree to the terms outlined below, promoting mutual understanding and protection for both parties.

Shipping Charges

Shipping costs are determined during checkout, considering the weight, dimensions, and destination of the items. Cash-on-Delivery (COD) orders incur an additional charge of Rs 89, while prepaid orders enjoy free shipping. The total checkout price includes shipping costs.

International Shipping

We regret that returns are not available for international orders. However, exchanges can be facilitated with the customer covering the reverse shipping costs.

Delivery Timelines

  • Domestic Transit Time: Generally, domestic shipments take 3-7 business days.
  • International Transit Time: International orders typically take 15-30 business days, with the duration varying by destination.

Orders are typically dispatched within 2 business days, and our warehouse operates Monday-Friday during standard business hours, excluding national holidays.

Change of Delivery Address

Unfortunately, we cannot modify the delivery address once an order is placed.

Delivery Time Exceeded

Should the delivery time surpass the estimated duration, kindly contact us at ananiclothing05@gmail.com or call us at +91 73570 55877.

Tracking Notifications

Upon dispatch, customers receive a tracking link via their registered email to monitor the shipment's progress.

Taxes and Duties

  • Goods & Services Tax (GST): A 12% GST is applied during checkout.
  • Customs Duties and Taxes: International orders may incur additional import duties and taxes, which customers are responsible for understanding before placing an order.

Cancellations

We understand that plans can change. If you wish to cancel your order, we can accept cancellations within 24 hours of placing the order. To request a cancellation, please email us at ananiclothing05@gmail.com with your order details.

Please note that once the order has been dispatched, we will not be able to cancel it. In such cases, our refund and return policy will apply as per the terms outlined. For any concerns or assistance, feel free to reach out — we’re here to help.

Customer Service

For any inquiries or assistance, reach out to us at ananiclothing05@gmail.com or call +91 73570 55877. We're here to make your Anani experience delightful!